Booking a holiday home in Reunion Island through a local concierge changes the experience — for travellers and owners alike. Here is why.
Direct contact, no intermediary
You deal directly with a local team, not an algorithm. Your questions get clear, fast answers.
An on-site welcome and tips
Key handover in person, tips on beaches, restaurants and activities: a human welcome makes all the difference.
Verified, well-located homes
Every home is known and monitored by us. No bad surprise on arrival — what you see is what you get.
For owners: stress-free management
We handle everything from A to Z: showcasing, bookings, welcome, cleaning and follow-up. You make the most of your property, hassle-free.
The Austral Conciergerie spirit
A local, human and responsive service, 7 days a week from 7am to 10pm. A simple, peaceful experience in the West of Reunion Island.
Discover our owner support, our selection of homes, or contact us.
Someone on the spot
The most concrete difference is the local presence. A problem with an appliance, a question about the neighbourhood, a delayed flight: the answer comes from someone minutes away from the property, not from a remote central service.
That closeness shows on arrival too: an in-person welcome means the property can be shown, keys handed over directly and the useful local landmarks explained.
What it changes for owners
Entrusting a property to a local concierge means delegating availability: welcoming guests at varying hours, turnarounds between stays, routine interventions. That is what weighs most in the real workload of a holiday rental.
Added to that is managing seasonality — the austral winter, local school holidays — which determines a good share of annual income and needs regular attention to pricing.
How to book directly
The simplest way is to contact us by phone or email with your dates and the number of guests. We tell you which properties are genuinely available and on what terms, with no intermediary.
If nothing matches exactly, we say so plainly rather than offering an unsuitable property: that is what avoids disappointment on arrival.
Want to stay in the West of Reunion Island?
Austral Concierge Services supports you, directly and locally.
Contact us