Seasonal rental management for owners

Are you an owner in the West of Reunion Island looking to rent out your property without the day-to-day hassle? Austral Concierge Services takes care of the entire seasonal rental management, from listing to guest check-out.

Our local, human approach has one simple goal: showcase your property, secure your bookings and save you time, while offering guests a quality welcome.

Our services

Showcasing & listings

Photos, optimised descriptions and distribution for maximum visibility.

Bookings & calendar

Managing requests, calendar and pricing to optimise your income.

Welcome & support

Key handover, personalised welcome and guest support during the stay.

Cleaning & maintenance

Coordinating cleaning, linen and property checks between each stay.

Why entrust your property to us?

Based locally in the West of Reunion Island, we know the market, guests’ expectations and the specifics of each area (Saint-Leu, Saint-Paul, La Possession, Saint-Gilles). A single, responsive contact and direct dealing with no intermediary: you stay in control, we handle operations.

Handing a property over to management means delegating work that demands availability: answering enquiries quickly, welcoming guests at varying hours, turning a property around between departures, stepping in when something stops working.

Réunion’s seasonality shapes income. The austral winter concentrates the high tourist season, while local school holidays create additional peaks. Pricing that ignores these cycles mechanically leaves money on the table.

Our role is to absorb that workload and make the most of those cycles, while keeping the owner informed. We are based in the west of the island, which lets us be on site quickly rather than managing from a distance.

What our management covers

The scope we take on:

  • Presenting the propertyphotography, listing copy and positioning against comparable properties in the area.
  • Listing and bookingspublication, calendar management and handling enquiries.
  • Pricingadjusted for seasons, school holidays and actual demand.
  • Guest welcomekey handover, showing the property and local advice.
  • Cleaning and linenturnaround between stays and preparing the property.
  • Property upkeepminor interventions, reporting to the owner and coordinating repairs.

Frequently asked questions

What does rental management include?

Showcasing and distributing the listing, managing bookings and calendar, guest welcome, cleaning, linen and property follow-up.

Which towns do you manage properties in?

Mainly in the West: Saint-Leu, Saint-Paul, La Possession, Saint-Gilles, l’Hermitage, La Saline, Boucan Canot and Le Port.

How do I get started?

Contact us at +262 692 27 91 91 or contact@australconciergerie.com for a first assessment of your property.

What are your management fees?

They depend on the property, its location and the level of service chosen. Contact us for a proposal suited to your situation.

Can I still use my property myself?

Yes. Many owners keep periods for their own use; simply tell us the dates and we block them in the calendar.

Where will my property be listed?

Your property is presented on our own site and on the booking platforms that suit its profile. We discuss this together before going live.

Planning a stay or a rental?

Contact Austral Concierge Services for a local, human and responsive service across the West of Reunion Island.

Contact us Call +262 692 27 91 91
Book on WhatsApp